Welcome to
advice.scot
What Is advice.scot?
advice.scot is Scotland’s largest digital advice hub. All of the services we provide are completely free at the point of use. We offer a genuine multi-channel service and our aim is to help customers access advice and information using the channel of their choice.
- Free, practical, and impartial advice and information for everyone
- Support available online or over the telephone
- Comprehensive Knowledge Centre
Benefits Calculator
You can use our benefits calculator to get a free and impartial assessment of all the benefits you are entitled to and what you have to do to claim them.
Visit the ‘Benefits’ section of our Knowledge centre by clicking below.
About us
Why do we exist?
Our mission is to connect advice and information with the people who need it. We believe technology will allow us to address the huge unmet need for help and advice in Scotland.
advice.scot is the online identity of Advice Direct Scotland.
Impartial advice should be available to everyone in Scotland, at no cost, regardless of personal circumstance. No subject matter is inconsequential, unimportant or a waste of time. Pick up the phone, ping off an email, talk to us via webchat or even send us a tweet – we are here for you whenever you need us.
Further Information
Knowledge Centre
We take more than 700,000 contacts annually, across our organisations, and have now amassed almost 3,000,000 separate cases.
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Latest News
In December, I cancelled a few of my direct debits to afford other things and put most of the household shopping on my credit card. I am struggling and just got the bill in for the card and reminder letters for the things I didn’t pay and am worried about what to do. Can you help?
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I am trying to get my finances sorted for the year ahead, and really do not know where to begin. I have fallen behind with payments to my unsecured debts including credit cards and a personal loan and am being threatened with legal action by my creditors. Can you help?
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I am struggling with energy costs and am terrified that I am going to run out of electricity and gas over the festive period with my baby here. I have a prepayment meter, and only top up small amounts, with a large chunk of the payments taken for debt. What can I do?
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I have had a difficult couple of months financially and am struggling with the cost-of-living. The thought of Christmas is filling me with dread, as I know I am going to have to avoid paying bills, such as my council tax and electric bill to afford presents and food. Can you help?
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I am a single parent with kids aged two and four, and I am struggling to get by. I can barely afford to keep the lights on – it was bad before, but it seems to have got much worse for me. I work part time and get very little support in terms of benefits. Can you help?
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I have had several issues over the last few months with the woman next door and levels of noise. She plays her music late at night and her dog is always barking. I don’t want to come across as a nagging neighbour, but the lack of sleep is affecting my work. Can you help?
Read More »BRITISH SIGN LANGUAGE (BSL) USERS CAN CONTACT US DIRECT BY USING CONTACTSCOTLAND-BSL
OUR TEAM ALSO HAVE ACCESS TO INTERPRETER SERVICES THROUGH LANGUAGE LINE.
